By transitioning from Airtable to Userfeed to manage product feedback, Informed.co was able to tap into their Intercom data and keep the entire org in...
If you want a seat at the table, you need to bring data.
You can't rely on product alone, especially in the early days. So how else can you differentiate?
Bootstrapping Ad Reform + Userfeed: 1.5 years from launch
If you're lazy when you gather user feedback your SaaS product will suffer. Use tools like Intercom to dig deeper into your customers' problems.
