If you want a seat at the table, you need to bring data.
You can't rely on product alone, especially in the early days. So how else can you differentiate?
Bootstrapping Ad Reform + Userfeed: 1.5 years from launch
If you're lazy when you gather user feedback your SaaS product will suffer. Use tools like Intercom to dig deeper into your customers' problems.
The problems with legacy idea forums (and how Userfeed solves them)